StudentSafe Europe · Student protection in higher education
Your education should never be the price of speaking up.
We work toward higher education systems in which students can exercise their rights, raise concerns and seek protection without putting their academic future at risk.
- What
- Independent, non-profit civil society association
- Seat
- Zagreb, Croatia
- Scope
- European Higher Education Area
- Statute
- Adopted
- Is not
- A court, regulator, EU body or accreditation agency
Are you a student with a concern?
Before you use a complaint or appeal procedure, find out how it is meant to protect you, which questions to ask, and which independent bodies and qualified professionals can help.
We cannot receive complaints, investigate cases or give legal or psychological advice.
Where academic power exists, safeguards should exist too.
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01 Dependence
The people who assess you may also supervise you.
Grades, examinations and the thesis defence. Research direction, access to labs, data and time. A student can depend on one academic hierarchy for both.
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02 More dependence
They may write your references and decide whether you progress.
References for jobs, grants and further study. Permission to continue, submit or graduate.
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03 Almost everything
Funding and a future can run through the same people.
Scholarships, contracts and assistantships; networks, co-authorship and a career in the field. This describes how academic authority is structured, not how any individual behaves.
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04 The risk
So where does a concern go?
If a complaint is heard inside the same hierarchy, by colleagues of the person it is about, its independence depends on goodwill, and the cost of speaking up stays with the student.
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05 The safeguard
Protection opens a route that does not run through them.
An independent body to hear the complaint. Recusal for conflicts of interest. Protection for your studies while it runs. Binding deadlines. Written reasons. An appeal to another body. A remedy if harm was done.
What the StudentSafe Standard checks Why academic power needs safeguards
A complaint mechanism is not protection if using it can cost you your academic future.
Students should be able to complain, appeal and report without unreasonable risk.
That is the mission our Statute sets: higher education in which using a right does not put a student’s grades, supervision, references, funding or future at stake.Statute, Art. 7
Our mission, values and objectivesTwelve questions we ask of published rules.
The StudentSafe Standard, version 0.1.1: a draft for consultation.
A publicly described methodology for analysing whether protection mechanisms exist in published rules, and what they contain. It examines institutions’ rules, never individual people.
Read the Standard and its limits- S01 Definition of abuse of academic authority Rules name misuse of academic authority as misconduct
- S02 Explicit anti-retaliation protection People who report are protected from retaliation
- S03 Independent complaint mechanism A body independent of the unit hears complaints
- S04 Conflict-of-interest and recusal rules Conflicted decision-makers must step aside
- S05 Interim protective measures Studies can be protected while a complaint runs
- S06 Procedural deadlines Binding deadlines for handling complaints
- S07 Written, reasoned decisions The complainant gets written reasons
- S08 Appeal or independent review Outcomes can be challenged before another body
- S09 Proportionate consequences for misconduct Defined, graduated consequences for staff
- S10 Remediation of academic harm Tainted grades or supervision can be put right
- S11 Professional-boundary and safeguarding training Staff with authority are trained on boundaries
- S12 Academic Authority Safeguarding Review Conduct relevant to key roles is reviewed
What the published rules say.
First results for Croatia’s national framework and the University of Zagreb: a score from 0 to 3 for each safeguard, read from the published rules alone.
All 24 findings are provisional: they were prepared with AI assistance and none has yet been checked by an independent human reviewer. They may change.
| Safeguard | CroatiaNational framework | University of ZagrebInstitution’s own rules |
|---|---|---|
| S01Definition of abuse of academic authority | Score 1: Limited (provisional, not yet verified) | Score 2: Substantial (provisional, not yet verified) |
| S02Explicit anti-retaliation protection | Score 1: Limited (provisional, not yet verified) | Score 1: Limited (provisional, not yet verified) |
| S03Independent complaint mechanism | Score 2: Substantial (provisional, not yet verified) | Score 2: Substantial (provisional, not yet verified) |
| S04Conflict-of-interest and recusal rules | Score 1: Limited (provisional, not yet verified) | Score 1: Limited (provisional, not yet verified) |
| S05Interim protective measures | Score 1: Limited (provisional, not yet verified) | Score 0: Not identified (provisional, not yet verified) |
| S06Procedural deadlines | Score 1: Limited (provisional, not yet verified) | Score 2: Substantial (provisional, not yet verified) |
| S07Written, reasoned decisions | Unable to assess (provisional, not yet verified) | Score 2: Substantial (provisional, not yet verified) |
| S08Appeal or independent review | Score 1: Limited (provisional, not yet verified) | Score 1: Limited (provisional, not yet verified) |
| S09Proportionate consequences for misconduct | Score 1: Limited (provisional, not yet verified) | Score 1: Limited (provisional, not yet verified) |
| S10Remediation of academic harm | Score 1: Limited (provisional, not yet verified) | Score 1: Limited (provisional, not yet verified) |
| S11Professional-boundary and safeguarding training | Score 0: Not identified (provisional, not yet verified) | Score 1: Limited (provisional, not yet verified) |
| S12Academic Authority Safeguarding Review | Score 1: Limited (provisional, not yet verified) | Score 1: Limited (provisional, not yet verified) |
Scores describe the rules as published, not how they work in practice: 1 limited, 2 substantial, 3 strong. A 0 means nothing qualifying was found in the sources reviewed, which is not proof that it does not exist; a ? means the texts could not settle the question.
Read every finding with its passage, article and reasoningA student’s protection should not depend on where they study.
We compare national and institutional rules across the European Higher Education Area, respecting the differences between legal systems. We do not rank. A country or university we have not yet researched is shown as not researched, never as lacking protection.
Where to start.
- StudentsPlain-language information on complaints, appeals and protection from retaliation, and where to find qualified help.
- ResearchersRead the methodology, check a finding against its source, or propose a new one with a precise locator.
- InstitutionsSee what the Standard examines and how to reply to, or correct, a finding that concerns you.
- PolicymakersOur policy positions, argued from published evidence and kept separate from the research.
- JournalistsBackground on who we are, how we work and what our findings can and cannot show.
- Partners and supportersLegitimate ways to collaborate, and the independence rules every collaboration must respect.